How to Whitelist Email Addresses
Many email providers are generally able to distinguish good email messages from spam or junk email.
When your email program detects suspicious content in a message or when the message comes from a suspicious address, the program automatically sends that message to your spam or junk folder (or completely blocks it from reaching you altogether).
Sometimes, an email message from a legitimate sender is incorrectly judged as spam and goes to your junk folder. You can take action to “teach” your email program that emails from that sender are acceptable and should be sent to your Inbox.
Here are some instructions to show you how to whitelist emails that you wish to receive, helping to prevent them from being deleted or sent to your junk folder.
Please use these instructions as a guide and be aware that they may differ slightly for the various versions of each email program.
You can add either the sender’s email address or their domain name to your whitelist or list of “safe senders”.
Microsoft Outlook
-On the main menu, click Actions
-Then select Junk E-mail > Junk E-mail Options.
-Click the Safe Senders or Safe Recipients tab.
-Click Add.
-In the “Enter an email address or Internet domain name to be added to the list” box, enter the email or domain address you want added, and then click OK.
-Repeat steps 4 and 5 for each email or domain address that you want to add.
Note: To quickly add a sender, domain name, or mailing list name to the Safe Senders or Safe Recipients Lists, right-click the message you consider safe, and then on the shortcut menu, point to Junk E-mail, and then click Add Sender to Safe Senders List, Add Sender’s Domain (@example.com) to Safe Senders List, or Add Recipient to Safe Recipients List.
Yahoo! Mail
Yahoo Mail uses combination of bulk mail folders and filters. If you are not receiving the emails you want, check your “Bulk Mail”. Next locate the filtered email, and choose ‘this is not Spam’ next to the ‘From’ field.
To create a filter that sends email straight to your Inbox:
-Login to Yahoo Mail.
-Click on “Mail Options” (on the right hand side of your screen).
-Click on “Filters” (on left hand side of screen).
-Click “Add” button.
-Assign a name for this filter: “100db2u”.
-Underneath the heading “if all of the following rules are true…” go to the top row labeled “FROM header.”
-Next to this you will see a drop down menu. Make sure to select “contains”, then simply type in the domain address you want to receive mail from into the box provided.
-At the bottom, where it says “Move the message to:” select “Inbox” from the drop-down menu.
-Click the “Add Filter” button at the bottom to add this filter.
Hotmail/MSN
To add the domain address of email you wish to receive to your “Safe List”:
-Login to your Hotmail or MSN Mail account.
-Click on “Options.”
-Click “Junk Mail Protection”.
-Click on “Safe List.”
-In the box provided type in our domain.
-Click the “Add” button.
-When you see the address you entered in the Safe List box, click on the “OK” button.
AOL
*AOL9.0:
-Click the “Spam Controls” link (lower right area of your inbox).
-When the “Mail & Spam Controls” box appears, click “Custom sender list”.
-Choose “allow email from” option
-Add the domain address you would like to receive mail from.
-Click “Add”, then “Save”.
*AOL 7 & 8:
-Go to Keyword Mail Controls.
-Select the screen name you are using to receive email.
-Click “Customize Mail Controls For This Screen Name.”
-a. For AOL version 7.0: In the section for “exclusion and inclusion parameters”, include the following domain: * @example.com
-b. For AOL version 8.0: Select “Allow email from all AOL members, email addresses and domains.”
-Click on “Next” until the “Save” button shows up at the bottom.
-Click “Save.”
Gmail
-Log into your Gmail account
-Click on “Spam” on the left side column of Gmail
-Check for any of the emails you wish to receive that landed in the Spam list
-Select that email
-Click the “Not Spam” button above the Spam listings
Tags: do it yourself · marketing · tips and tricks